PRIVACY POLICY

Fidelis Elite Academy
Last Updated: 12 October 2026

1. Introduction

Fidelis Elite Academy (“FEA,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal data of individuals who visit our website, enquire about our academic programmes, apply for admission, participate in our educational activities, or communicate with us.

This Privacy Policy explains how we collect, use, store, disclose, and protect personal data when you visit our website or interact with Fidelis Elite Academy.

We handle personal data in accordance with applicable laws and regulations, including Indonesia’s Law No. 27 of 2022 on Personal Data Protection, where applicable.

By using our website or providing personal data to us, you acknowledge that you have read this Privacy Policy. Where consent is required by law, we will seek your consent separately.

2. Personal Data We Collect

Depending on your interaction with us, we may collect the following categories of personal data:

2.1 Personal Identification Information
- Full name
- Date of birth or age, where relevant
- Nationality and country of residence
- Other identifying information voluntarily provided to us

2.2 Contact Information
- Email address
- Telephone or mobile number
- Residential or mailing address, where necessary

2.3 Academic and Admissions Information
If you enquire about or apply for an FEA programme, we may collect:
- Educational background and academic qualifications
- Employment history and professional experience
- Curriculum vitae, application documents, and supporting certificates
- Language proficiency and other information relevant to admission
- Information provided during interviews or admissions assessments

2.4 Communications and Enquiries
We may collect information contained in messages, emails, enquiry forms, feedback, or other communications you submit to us.

2.5 Website Usage Information
When you visit our website, certain technical information may be collected automatically, depending on the website configuration. This may include your IP address, browser type, device information, pages visited, access times, and website interaction data.

2.6 Other Information
We may collect additional information that you voluntarily provide or that is reasonably necessary for admissions, programme administration, educational activities, professional partnerships, or other legitimate institutional purposes.
We aim to collect only personal data that is relevant and necessary for the purposes described in this Policy.

3. How We Collect Personal Data

We may collect personal data through:
- Forms submitted through our website
- Email, telephone, messaging platforms, or other direct communications
- Program enquiries, applications, interviews, and assessments
- Events, educational activities, and professional networking engagements
- Third-party service providers supporting our website or institutional operations, where applicable
- Website cookies, analytics tools, and similar technologies, where enabled
- Where personal data is obtained from another source, we will handle it in accordance with applicable legal requirements.

4. How We Use Personal Data

We may use personal data for the following purposes:
- Admissions and program enquiries: To respond to questions, provide programme information, and communicate application requirements.
- Application assessment: To evaluate eligibility, review qualifications, and administer admissions procedures.
- Program administration: To manage enrolment, academic activities, student communications, and related administrative matters.
- Communications: To send relevant updates, respond to requests, and provide information about FEA.
- Institutional activities: To organize events, educational activities, professional engagements, and partnership initiatives.
- Website operations: To maintain website functionality, improve user experience, analyse website performance, and address technical issues.
- Security and compliance: To protect our systems, prevent misuse, maintain appropriate records, and comply with legal obligations.
- Other disclosed purposes: To carry out other purposes communicated to you at the time of collection or otherwise permitted by applicable law.

We will not use personal data for purposes that are incompatible with the original purpose of collection unless permitted by law or supported by an appropriate legal basis.

5. Legal Basis for Processing

Depending on the circumstances, we may process personal data on one or more of the following bases, as permitted under applicable law:
- Your consent
- The performance of a contract or steps taken at your request before entering into a contract
- Compliance with applicable legal obligations
- The protection of vital interests, where applicable
- The performance of tasks or exercise of authority in the public interest, where applicable
- Other lawful grounds recognized by applicable law

Where processing relies on consent, you may withdraw your consent subject to applicable legal requirements. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal.

6. Disclosure of Personal Data

We do not sell your personal data.

We may disclose personal data, where necessary and lawful, to:
- Authorized FEA personnel involved in admissions, academic administration, communications, or institutional management
- Website hosting providers, IT support providers, analytics providers, and other service providers engaged to support our operations
- Academic institutions, educational partners, assessors, or program-related organizations where necessary for the relevant activity
- Professional partners or prospective employers, where relevant and subject to an appropriate legal basis
- Legal advisers, auditors, regulators, government authorities, or law enforcement agencies where required or permitted by law
- Other parties where you have been informed and the disclosure is otherwise lawful

We expect relevant service providers to handle personal data appropriately and implement safeguards consistent with their responsibilities.

7. International Data Transfers

Some of our service providers or institutional partners may operate outside Indonesia. As a result, personal data may be processed or transferred internationally, depending on the services used and the nature of the relevant activity.
Where international transfers occur, we will take the measures required by applicable data protection laws to ensure that the transfer is conducted lawfully and that appropriate protection is provided.

8. Data Retention

We retain personal data only for as long as reasonably necessary to fulfil the purposes for which it was collected, including admissions, programme administration, institutional operations, and applicable legal or recordkeeping obligations.
Retention periods may vary according to the type of information and the relevant purpose. When personal data is no longer required, we will take appropriate steps to delete, destroy, or anonymise it, subject to applicable legal requirements.

9. Data Security

We take reasonable technical and organisational measures to protect personal data against unauthorised access, disclosure, alteration, loss, misuse, or destruction.

These measures may include access restrictions, appropriate internal procedures, and security measures provided by our technology partners.

However, no method of electronic transmission or storage can be guaranteed to be completely secure. We therefore cannot guarantee absolute security, although we remain committed to protecting personal data appropriately.

10. Cookies and Website Technologies

Our website may use cookies and similar technologies to support website functionality, remember preferences, understand website usage, and improve performance.

The types of cookies used may include:
- Essential cookies: Necessary for basic website functions.
- Functional cookies: Used to remember preferences and improve usability.
- Analytics cookies: Used to understand how visitors interact with the website, where enabled.
- Marketing cookies: Used to measure or support marketing activities, if implemented.

You may be able to manage cookies through your browser settings or through a cookie preference tool provided on our website.

Where required by law, we will seek consent before using non-essential cookies or similar technologies.

Disabling certain cookies may affect some website features.

11. Your Data Protection Rights

Subject to applicable law and any relevant limitations, you may have the right to:
- Obtain information about the processing of your personal data
- Access your personal data and request a copy
- Correct or update inaccurate or incomplete personal data
- Request the deletion or destruction of personal data where legally permitted
- Withdraw consent where processing is based on consent
- Request the cessation or restriction of certain processing activities where applicable
- Object to certain processing activities where the law provides that right
- Request the transfer of personal data in an appropriate, commonly used, machine-readable format where applicable
- Submit a complaint to the competent data protection authority or pursue other available legal remedies

To exercise these rights, please contact us using the details in Section 14. We may need to verify your identity before processing a request.

We will respond to requests in accordance with applicable legal requirements.

12. Third-Party Websites and Services

Our website may contain links to third-party websites, platforms, or services. These may include educational partners, professional organisations, social media platforms, or other external resources.

FEA does not control the privacy practices of third-party websites. When you access an external website or service, its own privacy policy and terms may apply.

We encourage you to review the relevant policies before submitting personal data to third parties.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our operations, website functionality, technology, or applicable laws and regulations.

Any revised version will be published on this page with an updated “Last Updated” date. Where required by law, we will provide additional notice or obtain consent for material changes.

We encourage you to review this page periodically.

14. Contact Us

If you have any questions about this Privacy Policy, wish to exercise your data protection rights, or have a concern regarding the handling of your personal data, please contact:
Fidelis Elite Academy
Address: Jl. CBD Barat No. Kav. 1, Curug Sangereng, Kec. Kelapa Dua, Kabupaten Tangerang, Banten 15810, Indonesia

Website: www.fideliseliteacademy.com

Please include sufficient information for us to understand and respond to your enquiry. Avoid sending sensitive personal data unless it is necessary for your request and an appropriate means of submission has been provided.